Refund Policy

Welcome to Qool Clothing!

These terms and conditions outline the rules and regulations for the use of Qool Clothing's Website.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use Qool Clothing's website if you do not agree to take all of the terms and conditions stated on this page.

Cookies:

The website uses cookies to help personalize your online experience. By accessing Qool Clothing's website, you agreed to use the required cookies.

A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

We may use cookies to collect, store, and track information for statistical or marketing purposes to operate our website. You have the ability to accept or decline optional Cookies. There are some required Cookies that are necessary for the operation of our website. These cookies do not require your consent as they always work. Please keep in mind that by accepting required Cookies, you also accept third-party Cookies, which might be used via third-party provided services if you use such services on our website, for example, a video display window provided by third parties and integrated into our website. We DO NOT sell your information and maintain every effort to keep your information secure and private.

License:

Unless otherwise stated, Qool Clothing and/or its licensors own the intellectual property rights for all material on Qool Clothing's website. All intellectual property rights are reserved. You may access this from Qool Clothing's website for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

• Copy or republish material from Qool Clothing's website

• Sell, rent, or sub-license material from Qool Clothing's website

• Reproduce, duplicate or copy material from Qool Clothing's website

• Redistribute content from Qool Clothing's website

This Agreement shall begin on the date you visit the page.

Refunds and Frequently Asked Questions

FAQ

Do you offer refunds?

We do not offer refunds due to hygiene concerns with clothing products.

What if item is defective?

Please contact us immediately if your product is defective; We strive to provide quality products and will replace if necessary.

Can I exchange my order?

Exchanges aren’t typical, due to hygiene, but reach out with any issues and we’ll try to make it right.

You can email us anytime—we want to help you be happy with your purchase. Use the Contact Page on the website.

How do I contact support?

Do you offer store credit?

Store credit is not usually available, but we invite you to reach out with any concerns.

Get in Touch

Questions or concerns? Reach out anytime—we’re here to help with any product issues.